FAQs

Find The Answers to Your Questions Here

Designed to provide you with quick and comprehensive answers to common queries about Perth Homeless Support Group (PHSG) and our initiatives. We understand that you may have questions about our organisation, volunteering opportunities, donations, and the impact of our work. This page serves as a helpful resource to address any uncertainties you may have. If you don’t find the answer you’re looking for, please don’t hesitate to reach out to us directly.

We accept men’s and ladies clothing and shoes, blankets and sleeping bags, raincoats and poncho’s and ladies and men’s socks and underwear. If donating please make sure that everything is in clean good condition with no rips or holes. Underwear and socks MUST be new for hygiene reasons.

 

Donations can be dropped to our depot at 2/28 Munt Street in Bayswater between 9am and 5pm Monday to Friday.

 

We do NOT accept kids toys, furniture, Bric brac, electrical or white goods however we do recommend contacting Starting Over Support if you have any of these items to donate.

 

We also accept food donations and you can find the list of much needed items on the website.

Yes absolutely, a lot of our supporters find it easier doing it this way. Just make sure that if using Coles or Woolworths you choose a delivery time that is during our opening hours of 9am to 5pm Monday to Friday.

Sadly no, our accreditation does not allow anyone under the age of 18 to attend our outreaches however they are more than welcome to attend volunteering activities at our depot. We also have kids only busy bee events each school holidays at our depot as we believe it is important to allow children to be involved in making a difference.

Yes most definitely, you can get your teacher to send the relevant paperwork to info@perthhomeless.com and we can get you set up to do your hours with us.

You can find all the details on how to volunteer on the Volunteer section of the website including information on group and corporate volunteering and the required forms that are needed at the commencement of volunteering with us.

 

We do not charge groups are corporates to volunteer with us however if you choose the fresh meals program to volunteer on a Friday morning we do ask that you donate the food required for the morning but these details will emailed to you when you book in a date with us.

 

 

Most definitely, we understand the importance volunteering can play in the lives of people living with a disability. Volunteers living with a disability and their support networks are most welcome to volunteer at any of our volunteering events.

Our depot is the second unit right next door to branches.

 

We are in the industrial area of Baywater. If volunteering with us its important that you park on the street, this is because we are part of a strata managed complex with so many bays allocated to each unit. We don’t want to disrupt our neighbours’ businesses by using their bays.

 

If dropping of donations we have 5 minute parking bays available.

 

There is also one disabled parking bay available in the complex.

Yes, we provide food relief through our emergency hamper program. There is a referral process however you are able to self-refer by phoning our depot during business hours and our friendly team will run you through the form and arrange delivery direct to you or you are able to come in and collect the hamper yourself. We try to cater to all dietary requirements and can only give what we have available.

 

There are also limitations on how many times this service can be accessed by each individual.

No we do not provide accommodation, however we do have a list of crisis support you can access on the this website.